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This site support.ganzworld.com had the following in the web page, "If you are looking for technical assistance with any of the Ganz." We observed that the website stated " Products listed below, please click on the corresponding icon to see a list of Frequently Asked Questions." It also stated " We recommend that you read through the FAQs to find relevant information pertaining to your inquiry. If, after reading our FAQs, you still have further questions feel free to send us an email inquiry and we will respond as soon as possible. YOU ARE ABOUT TO LEAVE support." The header had Help as the highest ranking keyword. It was followed by Support, Webkinz Friends, and GanzWorld which isn't as ranked as highly as Help. The next words the site used was Tail Towns Friends. Ganz eStore was also included but could not be understood by search engines.